Help Desk

Getting Started 10

• What is Sortd?
• Videos and how to guides ▶️
• How much does Sortd cost?
• Understanding Sortd Subscriptions and Billing (effective 1 July 2021)
• What is my Personal Board?

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Product FAQ 52

• How do I add multiple emails to a task or merge tasks?
• Custom Properties - Learn more
• How do I Add a List?
• How do I add or remove users from my Sortd Team or Board
• How do I set up a Custom Property?

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Technical FAQ 14

• Does Sortd work with other email accounts?
• Does Sortd work with multiple Google Accounts?
• Is Sortd secure?
• What Gmail options/settings/configuration does Sortd work with?
• Does Sortd store my email?

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Technical Assistance/ Problem Solving 20

• Sortd is slowing down or seems to have decreasing performance
• Drag and Drop is not working!
• Gmail Toolbars have disappeared
• Sortd is only showing me the first/oldest email in a Conversation
• Sortd is stuck in a 'loading' state or won't activate, what can I do?

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FAQ 0

What's New in Sortd for Gmail 82

• 16 March 2021 (version 1.8.18)
• 9 March 2021 (version 1.8.17)
• 4 March 2021 (version 1.8.15)
• 22 February 2021 (Chrome Extension version 1.8.12)
• 9 February 2021 (Chrome Extension version 1.8.9)

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What's new in the Sortd Mobile App 0

Custom Properties 0