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Knowledge base
Getting Started
How Sortd Works
4
How can Sortd benefit my team or business? What should I use it for?
How does Sortd work with your Gmail Inbox?
What is a Template Board?
What is my Personal Board
Understanding Permissions
7
Why does Sortd need Permissions?
Is Sortd secure?
Does Sortd store my email?
Why does Sortd need permission to read and modify my email?
What can Sortd do with my data?
View all 7
Free Trial, Plans and Pricing
6
How Does the Free Trial Work?
Understanding Sortd Subscriptions and Billing
How do the various Sortd pricing plans work?
I don't remember selecting a paid plan. Why am I on a free trial?
How can I tell which plan I'm on and change my plan?
View all 6
Using Sortd
1
How do I group related email conversations?
Training Videos
2
What does Sortd do? Watch a quick demo video ?
Videos and how to guides ▶️
Troubleshooting
1
I can't get Sortd working, what should I do?
Using Sortd for Gmail
Technical FAQ
10
Does Sortd work with other email accounts?
Does Sortd work with multiple Google Accounts?
What Gmail options/settings/configuration does Sortd work with?
Does Sortd work with other Chrome Extensions?
How do I ensure I have the latest version of Chrome Extension?
View all 10
Product FAQ
54
Custom Properties - Learn more
How much does Sortd cost?
How do I Add a List?
How do I add or remove users from my Sortd Team or Board
How do I set up a Custom Property?
View all 54
Technical Assistance/ Problem Solving
21
Sortd is slowing down or seems to have decreasing performance
Drag and Drop is not working!
Gmail Toolbars have disappeared
Sortd is only showing me the first/oldest email in a Conversation
Sortd is stuck in a 'loading' state or won't activate, what can I do?
View all 21
Help with the Sortd Mobile App
FAQ
0
What's New
What's New in Sortd for Gmail
87
7 April 2022 (version 1.9.51)
31January 2022 (version 1.9.41)
25 Nov 2021 (version 1.9.28)
27 July 2021 (version 1.9.5)
1 July 2021 (version 1.9.0)
View all 87
What's new in the Sortd Mobile App
0