Help Desk

How Sortd Works 3

• How can Sortd benefit my team or business? What should I use it for?
• How does Sortd work with your Gmail Inbox?
• What is a Template Board?

Understanding Permissions 7

• Why does Sortd need Permissions?
• Is Sortd secure?
• Does Sortd store my email?
• Why does Sortd need permission to read and modify my email?
• What can Sortd do with my data?

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Free Trial, Plans and Pricing 6

• How Does the Free Trial Work?
• Understanding Sortd Subscriptions and Billing
• How do the various Sortd pricing plans work?
• I don't remember selecting a paid plan. Why am I on a free trial?
• How can I tell which plan I'm on and change my plan?

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Using Sortd 1

• How do I group related email conversations?

Training Videos 2

• What does Sortd do? Watch a quick demo video ?
• Videos and how to guides ▶️

Troubleshooting 1

• I can't get Sortd working, what should I do?

Technical FAQ 10

• Does Sortd work with other email accounts?
• Does Sortd work with multiple Google Accounts?
• What Gmail options/settings/configuration does Sortd work with?
• Does Sortd work with other Chrome Extensions?
• How do I ensure I have the latest version of Chrome Extension?

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Product FAQ 53

• Custom Properties - Learn more
• How much does Sortd cost?
• How do I Add a List?
• How do I add or remove users from my Sortd Team or Board
• How do I set up a Custom Property?

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Technical Assistance/ Problem Solving 21

• Sortd is slowing down or seems to have decreasing performance
• Drag and Drop is not working!
• Gmail Toolbars have disappeared
• Sortd is only showing me the first/oldest email in a Conversation
• Sortd is stuck in a 'loading' state or won't activate, what can I do?

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FAQ 0

What's New in Sortd for Gmail 85

• 25 Nov 2021 (version 1.9.28)
• 27 July 2021 (version 1.9.5)
• 1 July 2021 (version 1.9.0)
• 16 March 2021 (version 1.8.18)
• 9 March 2021 (version 1.8.17)

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What's new in the Sortd Mobile App 0

Custom Properties 0