Help Desk

How Sortd Works 5

• How can Sortd benefit my team or business? What should I use it for?
• How does Sortd work with your Gmail Inbox?
• What is a Template Board?
• What is my Personal Board?
• Why is Sortd intermittently logging me out and logging me in?

Training Videos and Video walk-throughs 2

• What does Sortd do? Watch a quick demo video
• Videos and how to guides ▶️

Understanding Permissions 7

• Why does Sortd need Permissions to Read my Email?
• Is Sortd secure?
• Does Sortd store my email?
• Why does Sortd need permission to read and modify my email?
• What can Sortd do with my data?

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Free Trial, Plans and Pricing 7

• How much does Sortd cost?
• How Does the Free Trial Work?
• Understanding Sortd Teams, Boards and Billing
• How do the various Sortd pricing plans work?
• I don't remember selecting a paid plan. Why am I on a free trial?

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Using Sortd 2

• How do I group related email conversations or merge two emails into one card?
• Board setting - Move to cards to the top when new emails are received

Troubleshooting 6

• Troubleshooting
• Can an email alias cause emails not to sync or be delayed?
• I am getting the error 'The state token is invalid or has expired. Please try again'
• CSRF token error messages
• Error 429: User-rate limit exceeded.

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