How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How Sortd Works
How can Sortd benefit my team or business? What should I use it for?
How does Sortd work with your Gmail Inbox?
What is a Template Board?
Why does Sortd need Permissions?
Is Sortd secure?
Does Sortd store my email?
Why does Sortd need permission to read and modify my email?
What can Sortd do with my data?
See all 7 articles
Free Trial, Plans and Pricing
How Does the Free Trial Work?
Understanding Sortd Subscriptions and Billing
How do the various Sortd pricing plans work?
I don't remember selecting a paid plan. Why am I on a free trial?
How can I tell which plan I'm on and change my plan?
See all 6 articles
How do I group related email conversations?
What does Sortd do? Watch a quick demo video ?
Videos and how to guides ▶️
I can't get Sortd working, what should I do?
Using Sortd for Gmail
Does Sortd work with other email accounts?
Does Sortd work with multiple Google Accounts?
What Gmail options/settings/configuration does Sortd work with?
Does Sortd work with other Chrome Extensions?
How do I ensure I have the latest version of Chrome Extension?
See all 10 articles
Custom Properties - Learn more
How much does Sortd cost?
How do I Add a List?
How do I add or remove users from my Sortd Team or Board
How do I set up a Custom Property?
See all 53 articles
Technical Assistance/ Problem Solving
Sortd is slowing down or seems to have decreasing performance
Drag and Drop is not working!
Gmail Toolbars have disappeared
Sortd is only showing me the first/oldest email in a Conversation
Sortd is stuck in a 'loading' state or won't activate, what can I do?
See all 21 articles
Help with the Sortd Mobile App
What's New in Sortd for Gmail
25 Nov 2021 (version 1.9.28)
27 July 2021 (version 1.9.5)
1 July 2021 (version 1.9.0)
16 March 2021 (version 1.8.18)
9 March 2021 (version 1.8.17)
See all 85 articles
What's new in the Sortd Mobile App