Troubleshooting

Troubleshooting
To revoke permissions go to the following URL https://www.google.com/settings/security when you are logged into your Google email account and select the “Co...
Wed, 15 Jun, 2022 at 12:53 PM
Can an email alias cause emails not to sync or be delayed?
If you a run shared mailbox for your company (e.g. support@abc.com) but you have also set up a 'Send As' email address as an alias on your personal ...
Fri, 24 Jun, 2022 at 4:26 PM
I am getting the error 'The state token is invalid or has expired. Please try again'
This is a Google/Gmail issue.  We have reported it to them and are still waiting for a reply.  Being that it has been awhile since we have an update from Go...
Thu, 22 Sep, 2022 at 8:45 AM
CSRF token error messages
If you're seeing a CSRF error message when logging into Sortd, don’t worry. Here is a simple solution below ... Invalid or missing CSRF token T...
Mon, 3 Oct, 2022 at 1:24 PM
Error 429: User-rate limit exceeded.
This error originates from Gmail rather than from Sortd. Although we occasionally receive similar support requests, the issue typically resolves on its...
Fri, 6 Oct, 2023 at 11:49 AM
Problem due to Third-party cookies restriction for 1% of Chrome users
As per Google previously announced plans, Chrome is restricting 3rd party cookies by default for 1% of Chrome users from 4 Jan '24 to facilitate testing...
Wed, 7 Feb, 2024 at 4:41 PM