As per Google previously announced plans, Chrome is restricting 3rd party cookies by default for 1% of Chrome users from 4 Jan '24 to facilitate testing, and then ramping up to 100% of users from Q3 2024. The ramp up to 100% of users is subject to addressing any remaining competition concerns of the UK's Competition and Markets Authority (CMA).


If you are experiencing an issue due to this and would like to understand the background, please click on this link.


Solution / Workaround:

Click the eye icon to see information about Tracking Protection, a new Chrome feature that limits cross-site tracking by restricting website access to third-party cookies by default:

Clicking on the "eye" icon will show more information in the Tracking Protection dialog

Click the toggle to temporarily allow third-party cookies for the current site:


Once Google Chrome ramps this rollout to more of its users, Sortd will have implemented the necessary solution and the above workaround won't be needed at all.


If the above doesn't look like your issue ...


Please also check your 3rd Party Cookie settings here