Product FAQ

Frequently Asked Question on how to use Sortd and/or use certain features

How do I add multiple emails to a task or merge tasks?
When in Fullscreen mode, you have to drag (hold down left mouse key and drag) while pushing the <SHIFT> key, the item or email  onto the existing tas...
Mon, 26 Mar, 2018 at 1:06 PM
How do I Add a List?
You can add a list by either clicking on the little down arrow next to an existing list and selecting "Add a list" which will create a new list to...
Mon, 14 Sep, 2015 at 11:41 AM
How do I Delete a List?
To delete a list, you can click on the little arrow to the right of the List name and select "Delete this List". You can only delete a list that i...
Mon, 14 Sep, 2015 at 11:41 AM
What Happens to my email when I Delete a Task?
When you delete a Task Sortd will Archive your email and delete the task. You can still find all your email in the "All Mail" label/folder. Note...
Tue, 7 Jul, 2015 at 6:53 PM
Understanding Sortd Settings
There are various Settings in Sortd that allow you to configure Sortd to work they way you want. The Settings Icon (cog) can be found near the bottom left o...
Mon, 5 Jun, 2017 at 3:37 PM
How Can I show/hide Completed Items?
If you click on the FILTER button at the top of the screen there are a number of options, including the ability to show or hide completed items. ...
Sun, 24 Dec, 2017 at 8:01 AM
How do I hide / close Sortd and get back to regular Gmail?
Sortd shows a grey tab button on the right hand side of the Gmail screen (mid way down). Clicking the button will open Sortd into Fullscreen Mode. The dropd...
Tue, 9 Jan, 2018 at 11:53 AM
Why is Archiving and Deleting in Sortd slightly Different from Gmail?
One of the challenges of Sortd is that the behaviour of delete and archive is treated differently between Gmail and task management systems, i.e. archivi...
Thu, 17 Nov, 2016 at 3:42 PM
Can I filter incoming emails to lists in Sortd? Can I associate Labels with Lists?
Sortd Lists are not directly associated with Gmail labels, therefore unfortunately you cannot filter email into Sortd lists in the same way that you might...
Sat, 1 Jul, 2017 at 12:17 PM
Does Sortd work with Conversation View turned Off?
Gmail allows users to turn Conversation View Off, which means that each new email is standalone and not grouped into an Email Thread or Conversation as is t...
Wed, 9 Dec, 2015 at 12:10 PM