Product FAQ
Frequently Asked Question on how to use Sortd and/or use certain features
If you drag an email to one of your Sortd lists it will be removed from your Sortd Inbox and added to the list you dragged it to (i.e. moved from your Inbox...
Fri, 29 Dec, 2023 at 4:12 PM
Each plan has a maximum number of boards you can create. Please refer to https://www.sortd.com/pricing for more information. If you are unable to creat...
Tue, 4 Oct, 2022 at 12:31 PM
When your free trial on any of the plans expires you will see a green bar at the bottom of the screen asking you to purchase. If you click on the purchase ...
Tue, 4 Oct, 2022 at 12:34 PM
When you set a date (or a Next Step), Sortd will automatically add a reminder for that date (set to notify you at 7am by default). If, for example, you hav...
Tue, 4 Oct, 2022 at 12:34 PM
To change the credit card details, follow the steps below: Open Settings from the Sortd menu (icon on the left) Click on the Account, Teams and Users tab...
Tue, 4 Oct, 2022 at 12:34 PM
If you have the Sortd Gmail add-on (which you would have downloaded from the G-Suite marketplace), you should still install the Sortd Chrome Extension (whic...
Tue, 4 Oct, 2022 at 12:24 PM
When you Snooze an email Sortd archives the email and later unarchives it at the specified date. If you want to see a list of emails that are still in a sn...
Thu, 15 Mar, 2018 at 2:52 PM
As of May 2018, the EU’s new privacy law, GDPR, enforces new rules for cold email and email tracking. Fortunately, Sortd helps you play by the new rules. To...
Tue, 4 Oct, 2022 at 12:38 PM
When you compose or reply to an email, you’ll notice an icon next to the Send button that looks like this: Enabling / Disabling To track emails...
Tue, 5 Jun, 2018 at 4:40 PM
BETA FEATURE IN TESTING- What is shared email? Shared Email is a powerful Sortd feature that allows you and your team to naturally manage: Email c...
Mon, 17 Aug, 2020 at 1:19 PM