Help Desk

This article describes how to enable the automatic reopening of cards on your Sortd board when replies are received after the cards have been closed. This f...

Sortd supports the Mail merge feature within Gmail's native experience. This guide will provide you with detailed instructions on how to use Mail Merge ...

Introduction Streamline your email communication with Sortd’s customizable email templates and snippets. Save time and maintain consistency in your emai...

Overview Sortd is excited to announce the introduction of Response and Resolution Time Service Level Agreements (SLAs) as a new feature available on the B...

Sortd offers three distinct date concepts designed to streamline your workflow.  This article explains each concept to help you use Sortd more effectiv...

Here's how you can delete an existing board: Access "Board Settings": Click on the board selector board on the top right of the Sortd int...

At Sortd, our product team has thoughtfully designed the system to ensure that no important emails, notifications, reminders, or mentions are missed. ...

If you’re unable to use or see the email templates you created in Sortd for Gmail, there are a couple of common reasons why this might be happening. Let’s w...