Product FAQ

Frequently Asked Question on how to use Sortd and/or use certain features

What does FollowUp mean?
FollowUp just adds a 'Flag' to help you identify the tasks you need to follow up on (where someone owes you a reply, invoice, report etc).  ...
Thu, 3 Sep, 2015 at 11:57 AM
How can I prevent email threads I have assigned to a list from appearing in my Inbox again?
When a new email arrives on an email thread (conversation) that you have already added to one of your lists it will appear in your Inbox (because of the new...
Thu, 20 Aug, 2015 at 7:32 PM
How Do I Change whether Sortd or Gmail Load by Default?
You can change whether Sortd loads by default or whether the standard Gmail interface loads when you start Gmail. To do this open Sortd in Fullscreen mode a...
Fri, 29 Jun, 2018 at 3:15 PM
How can I create a new Label/Folder in Sortd?
Unfortunately you cannot yet create labels/folders in Sortd, but we will be adding this functionality. You can still return to Gmail and create the label.
Tue, 7 Jul, 2015 at 7:13 PM
Can I see my Sortd tasks on my mobile phone?
The Sortd Mobile app is still very new and doesn't yet contain the complete Sortd feature set, nor is it meant to be a replacement to your everyday ...
Wed, 16 Mar, 2016 at 11:00 PM
How do I Ungroup/Un-merge Tasks?
Unfortunately at the moment one can only ungroup emails from a task if one is in the mode where the setting 'show email details in lists' is turne...
Thu, 8 Oct, 2015 at 2:57 PM
What do the Sortd labels do / How do I add email from Mobile?
Each of your Sortd lists has a corresponding Gmail label (all nested under one label "- Sortd ✔") that was created when you signed up. How...
Wed, 16 Mar, 2016 at 11:11 PM
Can I synchronize my Sortd Tasks with other apps?
At the moment Sortd Tasks can not be synchronized to any 3rd party tools. This will change in the future, so let us know which integrations you would lik...
Mon, 29 Jun, 2015 at 4:32 PM
Does Sortd work with Google Tasks?
No, Sortd is completely independent of Google Tasks and we believe much better.
Mon, 29 Jun, 2015 at 4:32 PM
Removing or deleting the Sortd Add-on
To decide what to remove, you need to check what version of Sortd you have installed: Sortd Chrome Extension (full version) Sortd Gmail Add-on both the ...
Mon, 18 Feb, 2019 at 12:36 PM