Product FAQ
Frequently Asked Question on how to use Sortd and/or use certain features
To close the Sortd's board view, simply click on the Mail icon on the left. If you are aleady in Mail mode but you want to hide the board, clic...
Tue, 4 Oct, 2022 at 12:24 PM
One of the challenges of Sortd is that the behaviour of delete and archive is treated differently between Gmail and task managem...
Tue, 3 Aug, 2021 at 11:23 AM
THIS IS NO LONGER VALID and this feature has been DEPRECIATED. Use Sortd Automation rulesess to create Sortd tasks on a list from your incoming email. ...
Thu, 24 Feb, 2022 at 11:21 AM
No it unfortunately doesn't. It's worth noting that Gmail's default is Conversation View ON and we recommend using it that way. Over the years...
Fri, 3 Dec, 2021 at 10:26 AM
When a new email arrives on an email thread (conversation) that you have already added to one of your lists it will appear in your Inbox (because of the new...
Thu, 20 Aug, 2015 at 7:32 PM
You can change whether Sortd loads by default into Sortd mode or whether the standard Gmail interface loads when you start Gmail. To do this open Sortd Sett...
Tue, 4 Oct, 2022 at 12:25 PM
You cannot create labels/folders within Sortd itself. You can simply return to Gmail's mode and create the label there and Sortd will see it after a few...
Wed, 15 Jun, 2022 at 4:52 PM
Think of the Sortd Mobile app as a companion app. The Sortd Mobile app doesn't contain the complete Sortd feature set, nor is it meant to be a replacem...
Tue, 4 Oct, 2022 at 12:37 PM
To be able to ungroup emails from a task, the 'show email details in lists' setting needs to be on so you can see the which emails are in the group....
Mon, 1 Mar, 2021 at 8:39 AM
THIS IS NO LONGER VALID. Use the Sortd Gmail AddOn to add an email to your Sortd board directly from inside the Gmail Mobile App. ---- Each of your ...
Mon, 26 Apr, 2021 at 4:45 PM