Technical FAQ
Frequently Asked Questions For Technical Issues
At the moment Sortd only works with Google Apps and Gmail accounts. For Google Apps accounts please also see "Sortd doesn't work for my Company...
Mon, 29 Jun, 2015 at 3:47 PM
Each Sortd account is directly mapped to your Google account, so you cannot have one Sortd account linked to multiple Gmail addresses. However Sortd's ...
Thu, 17 Sep, 2020 at 1:04 PM
Sortd works best with the default Gmail options enabled.
If the Inbox type is anything other than "Default", the "Preview" l...
Wed, 4 Nov, 2015 at 7:25 PM
Unfortunately as there are so many Chrome Extensions available each changing and updating at their own cadence it is not possible for Sortd to be tested and...
Thu, 5 May, 2022 at 3:38 PM
Check what version you currently have At the top right of your browser window click on the puzzle icon, and then 'Manage Extensions' at the bo...
Thu, 27 Oct, 2022 at 7:27 PM
When the 'Show Unread' filter in the Sortd inbox is applied new email will not be displayed and one will have to return to the normal Inbox view...
Wed, 9 Dec, 2015 at 12:46 PM
At the moment the Sortd Chrome Extension does not run in Incognito mode (even if Incognito mode is enabled on the Chrome Extensions page). If you want t...
Mon, 29 Jun, 2015 at 3:58 PM
Although you can’t see your contact list when Sortd is in Fullscreen mode you will still receive messages if someone sends you a chat on Hangouts (the sc...
Tue, 26 Apr, 2016 at 2:00 PM
The Sortd Chrome Extension is designed to run in Google Chrome for Desktop (i.e. It does not work on Chrome for Mobile devices). We only officially support ...
Thu, 17 Sep, 2020 at 4:13 PM
We would be sorry to see you go, so please reach out to us if you are having issues. To decide what to remove, you should check what version of Sortd ...
Thu, 2 Dec, 2021 at 10:16 PM