One of the challenges of Sortd is that the behaviour of delete and archive is treated differently between Gmail and task management systems, i.e. archiving an email thread does not necessarily mean I want to archive the Task, especially if there are other email threads and notes associated with the task. Consequently the nature of tasks and emails and their behaviour of delete/archive does not translate cleanly into an entity that combines emails and tasks.
However, we believe we have come up with a relatively clean solution to this -
1. When archiving an email thread from the Sortd Inbox:
Sortd works in exactly the same fashion as Gmail. Archiving simply removes the inbox label and the email can be retrieved from the All Mail folder.
2. When deleting an email thread from the Sortd Inbox:
Sortd works in exactly the same fashion as Gmail. Deleting simply removes the inbox label and moves the message to the Trash folder (which gets truly deleted within 30 days).
3. When archiving or completing a task (from one of your Sortd lists), Sortd works as follows:
a. If the Task has an email on it, then Archiving/Completing the task will essentially Archive the task and will simultaneously Archive all associated emails on that task. Sortd immediately then presents an extra option to confirm if you also would like to move the related emails to a folder or if you want to delete the emails instead.
b. If the Task is a simple To Do i.e. with no emails on it, the Task will be archived.
3. When deleting a task (from one of your Sortd lists), Sortd works as follows:
a. If the Task that has an email on it, then Deleting the task will Delete the task BUT will simultaneously Archive all associated emails on that task. Currently Sortd does not offer extra options to allow you to file related emails for task that you delete.
b. If the Task is a simple To Do i.e. with no emails on it, the Task will be deleted.
Tip:
To find archived tasks goto the Archive View and either Search or scroll through the items on the board. You can then View the item and unarchive it if necessary.
Archived Tasks can be found by using search in the Archive view from where they can be viewed and unarchived if necessary. Click the More menu option in the View Switcher to find Archive View, then either search or scroll through the items shown.
To retrieve archived emails, you can simply search for them in Board View or find them in the All Mail folder.
See also:
How Can I See Completed Items?
What Happens to my email when I Delete a Task?
What happens when I Archive, Delete and Complete Items in Sortd?