If you own another email address (e.g. team@, support@, sales@), you can send mail as that address at any time from your own email account.  



Step 1: Add the email address you want to send from


  • In Gmail, click the Settings icon and then See all settings (do this in Gmail and not in Sortd).



  • Click the Accounts and import or Accounts tab.


  • In the Send mail as section, click Add another email address (* if you are setting this up on a different domain see 'Sending from a different domain' below and then come back to step 2).



  • Enter your name and the address you want to send from.



N.B. You need to UNCHECK the treat as alias option


  • Click Next Step and then Send verification (this will then send an email confirmation to that email address and it requires someone to confirm that you are allowed access to that account).


  • Click Add Account



Step 2: Confirm the address


  • Sign in to the account you added in Gmail (eg. support@, team@ ...)


  • Open the confirmation message you got from Gmail.


  • Click the link to confirm.


  • On the first account, you should then refresh Gmail.



Step 3: Automatically set the Send As address when replying to a mail


You can reply to emails from your own email address or from the Send As address, choose one of these options.




How to change the "From" address in the compose window


  • In the compose or reply window, click the From line



(If you don't see this, click the space next to the recipient's email.)


  • Select the address to send from.


  • That's it, when you send your mail it will come from the address you selected.



How to use a specific signature for the Send As address


Create new signature in Gmail Setting screen


Set the signature defaults for compose & reply/forward case (for each of your email addresses). Note that the drop down option show below can be use to set more than one signature for the different email addresses you have.  For example if you have two email addresses linked to your account sarah@company.com and support@company.com, using the drop down below you can set 'My signature' for sarah@company.com and set 'Custom Services Signature' for support@company.com just by switching the email address in that dropdown.



Click SAVE at the bottom


You can set up signatures for yourself and your team in one of two ways:




How to set up another email Signature


To create or edit your signatures, follow the steps below



  • In the top right of Gmail (not in Sortd full screen mode), click the Gmail Settings and then 'See all settings'.


  • In the "Signature" section, add your signature text in the box. If you want, you can format your message by adding an image or changing the text style.  (Note: You can also upload an image by clicking on the picture icon to the right of the fonts, bolding etc and click upload).



  • At the bottom of the page, click Save Changes.



Managing multiple signatures


You can use different signatures for your emails. For example, you can set a signature default for new emails you compose or reply to. You can also choose a different signature with each email you send from.  For more info click here


If you have multiple email addresses (i.e. 'send as email' address), the screen will look like this:



Tip: If you want to change your signature while you write an email, at the bottom of the window, click Insert signature pen.




Sending from a different domain


If you want to send email from a different domain you will need to create an app password.


  • Open the email account that you want to send on behalf of (or your own email account if the address you want to send from is a Google Group).




  • If you have login details for the email address you want to send from use the password you generated for the send as address (to get back to it click on Edit Info in the Send mail as section next to the Send As address).  If you use Port 587 that should work, but if you have problems with this you can try other ports.


  • If you are sending on behalf of a Google Group address you won't have login details so you will need to put in your own email address on the screen below with the password you generated on your account.  If you use Port 587 that should work, but if you have problems with this you can try other ports.


Note that the SMTP Server might default to something other than the one below - you can try and leave it as is, but if that doesn't work change it to smtp.gmail.com. 






For more information on Signatures and "Send-As" see Gmails official help documentation