Technical FAQ

Frequently Asked Questions For Technical Issues

How can I get Sortd to work with Google Chat (GChat)/ Google Hangouts?
Although you can’t see your contact list when Sortd is in Fullscreen mode you will still receive messages if someone sends you a chat on Hangouts (the sc...
Tue, 26 Apr, 2016 at 2:00 PM
Does Sortd work in other web browsers besides Google Chrome?
The Sortd Chrome Extension is designed to run in Google Chrome for Desktop (i.e. It does not work on Chrome for Mobile devices). We only officially support ...
Thu, 17 Sep, 2020 at 4:13 PM
How can I remove or delete my Sortd account?
We would be sorry to see you go, so please reach out to us if you are having issues.   To decide what to remove, you should check what version of Sortd ...
Fri, 15 Jan, 2021 at 12:40 PM
Why does Sortd need permission to permanently delete my email on a shared board?
When you drag an email to a shared board that your team members have access to, in the back-end it inserts a copy of that mail into each person's mailb...
Wed, 19 Aug, 2020 at 2:06 AM