Help Desk

In Chrome goto the menu “Profiles->Add Profile” and create a new ”test” chrome profile. Alternatively if Menus are not enabled look for the  avatar (norm...

Open the Javascript Console in the tab where Gmail (with Sortd) is running.  To do that press Cmd-Alt-J on Mac OS or Ctrl-SHIFT-J on Windows should open th...

If you encounter problems with Sortd it may be necessary or helpful to try clearing Sortd Cookies and cached data. It is best to close your Gmail/Sortd tab...

Here is a methodical list of steps that you can follow if you have tried a few things and can't get Sortd to work: 1. Ensure no other Chrome Extensi...

If Sortd was working previously and you've started experiencing problems, it could be one of a number of things.  Here's a step by step guide of wha...

While you may cancel your subscription at any time, Sortd works on a recurring subscription and you will have access to paid features until the end of your ...

Sortd needs 3rd party cookies to be enabled for *.sortd.com, please either enable 3rd Party Cookies in Google Chrome or add an exception to allow 3rd party ...

Sortd's email tracking feature lets you know when someone has read your emails.  With email tracking, you'll be able to know exactly when an ...

Go to Chrome Settings > Content Settings > Notifications Add https://app.sortd.com:443 to the Allow list. Remove any Sortd entries from the Block l...

For users seeing this message on Nov/Dec, 2022:   This error message is appearing more frequently than usual even though THERE IS NO ACTUAL ERROR TO BE CO...